Fees & Refund Policy
Last updated: November 2026 · i Smart (MudraKredit), 3rd FL | PBG | Vashi 400703
1. No upfront application fee
Submitting a loan application on MudraKredit is free. We do not collect any application, registration or 'file charge' through this website, QR code or on call.
2. Lender charges
Processing fees, interest, insurance and other charges are levied only by the Lending Partner, disclosed in its Key Fact Statement before you sign, and usually deducted from the disbursed amount or paid directly to the lender. Refunds of those charges follow the Lending Partner's policy.
3. Consultancy fees (if any)
If we ever offer a paid advisory service, its fee, scope and refund terms will be disclosed in writing before you agree, and payment will be accepted only to our company account with a proper invoice.
4. Cooling-off period
As per RBI Digital Lending Guidelines, you may exit a digital loan during the look-up period stated in the lender's Key Fact Statement by repaying principal and proportionate interest, without penalty.
5. Contact
For refund or fee queries, write to us at 3rd FL | PBG | Vashi 400703. We respond within 7 working days.
This document is a draft template. Please have it reviewed by a qualified lawyer before relying on it.